Alike Admin Guide (v4)

Print

Getting Help


Technical Documentation

alike-ui-helpTechnical support is available at any time right within the Alike interface.

From the Help menu , you have access to documentation; such as our Getting Started Guide and this Admin Guide. You may also search through technical articles found in the Quadric Software knowledge base.


Opening a Support Ticket

For customers with active maintenance contracts and Free Trial users, you can even open a technical support ticket directly from the Help->Quadric Support menu option.

We also have this handy KB article on How to Use Quadric Support for more detailed instructions.

Additional User Support

Online Knowledge Base: Quadric Software’s knowledge base can be accessed through our website as well.

Sales Support: Our Sales team will be happy to assist with any product questions, or purchase requests you may have. They can be reached by email: sales@quadricsoftware.com, and by phone: 800.688.8769 / +1.802.536.4623.

Renew Your Maintenance Plan: Annual renewals of your maintenance plan are available for purchase through our Sales team. Multi-year renewals are available as well at a discounted price.